I used to assume HR complexity followed headcount. Ten people should be simple. Fifty should be harder. A hundred should be much harder. Then I started looking at how different businesses actually operate. A company…
Every growing company seems to have one person who quietly knows how everything works. In our case, it was the person who “handled HR.” That description sounded simple. Then they left. Within a few days,…
Opening our second location looked like a real estate and operations project. Find the space. Set up equipment. Hire people. Choose an opening date. Start serving customers. I expected some additional management work, but I…
When our company was small, we didn't really have an HR “system.” We had people who knew what needed to happen. A manager handled one thing. The owner handled another. Someone in the office kept…